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GIS Standardization Project

District Of Columbia, United States
Government : Homeland Security
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Action Code:  S


Classification Code:  R410, Support - Professional: Program evaluation/review/development


Solicitation: 693JJ920RQ000029


Agency/Office:  National Highway Traffic Safety Administration (NHTSA)


Location: National Highway Traffic Safety Administration HQ


NAICS Code:  541611, Administrative Management and General Management Consulting Services, $16.5M.


Point of Contract:  Vincent Lynch, Contracting Officer, ph(202) 366-9568


Title:  GIS Standardization Project




The National Highway Traffic Safety Administration (NHTSA) is issuing this Sources Sought Notice to identify potential qualified Small Business (SB), Small Disadvantaged Business (SDB), 8(a) Certified SDB, HUBZone SB, SDVOSB, or WOSB concerns that may be interested in and capable of performing the work described herein to provide GIS Standardization of professional services related to technical aspects and operational support of telecommunications and 911 services and the 911 Grant Program.  


NHTSA welcomes all qualified certified Small Business concerns with the appropriate NAICS Code and past experience to submit their Corporate Capability Statements that demonstrate their ability to successfully accomplish the goals of the proposed project as listed below.  In addition to soliciting on the open market, the government may decide to later limit its competition to those qualified GSA MOBIS Schedule holding contractors listed under SIN 874-1, Integrated Consulting Services and/or 874-7, Integrated Business Program Support Services or any other related schedule with GSA contractors the possess the requisite skills and experience providing services within the 911 Emergency Management Services (EMS) career field.  NHTSA does not intend to award a contract on the basis of responses to this notice or otherwise pay for the preparation of any information submitted.  Acknowledgement of receipt of responses will not be made; and no formal evaluation of the information received will be conducted by NHTSA.  NHTSA may; however later on issue a Request for Proposals (RFP).  However, should such a requirement fail to materialize, no basis for claims against NHTSA shall arise as a result of a response to this notice.




The National 911 Program (Program) is housed within NHTSA’s Office of Emergency Medical Services (EMS).  It is responsible for the achieving the following tasks:

•           Improving coordination and communication among Federal, State and local emergency communication systems, emergency personnel, public safety organizations, telecommunication carriers, and telecommunications equipment manufacturers and vendors.

•           Developing, collecting and disseminating information and resources concerning best practices, procedures and technology used in implementation and operation of 911 services, and

•           Administering a grant program specifically for the benefit of 911 Public Safety Answering Points (PSAPs).


The Program must understand policy, program and project issues for a broad constituency of stakeholders who are involved in public safety, emergency communications and response, and private sector companies that provide support and services.  These include policy and program decision makers, as well as field personnel within a wide range of professional communities:  transportation, law enforcement, fire and rescue, EMS, emergency communications, telematics manufacturers and telecommunications service providers, State and local governments, and manufacturers of telecommunications equipment.  Fundamental cultural and institutional differences distinguish each of the professional communities involved.  Promoting and supporting these essential stakeholders requires a working knowledge of telecommunications technology, how it is utilized in operating 911 services, and the nature of the ongoing relationships among all stakeholders.


While NHTSA staff has developed some expertise in the areas of 911 technology and operations, it is in the best interest of the National 911 Program to acquire, through contract, professional services providing the Program with supplemental skills, knowledge and abilities in both 911 technology and operations.  To effectively achieve its three major tasks as stated, and to remain relevant, it is essential that the National 911 Program’s activities are based on the most up-to-date information available on continuously evolving 911 technology and operations.  Given the constant advancement of telecommunications technology, the most current information and expertise will be obtained by engaging the services of private sector professionals. 


Technical expertise includes such things as a working knowledge of the technical telecommunications components included in the 911 system, how they interconnect and how they function, according to current standards and specifications.  It also includes a working knowledge of the technical challenges faced by 911 systems in accommodating advancing technologies such as text messaging, telematics data, photographs and video.


Operational expertise includes a working knowledge of how 911 services operate at both the PSAP level and the 911 system level; including but not limited to budgeting, work force issues, protocol development, quality assurance, and policy and legal issues related to the operation of 911 services.  It also includes strategies for adaptation from a model of independent PSAP operation within a legacy system to the operation of the PSAP as part of an interconnected, national emergency communication system.  This adaptation requires not only “lateral cooperation” among 911 PSAPs and 911 Authorities, but “vertical” cooperation between 911 and providers of 911 calls (telecommunication service providers), and between 911 and emergency responders as end users of 911 data and information (e.g., Law Enforcement, Fire and Rescue, Emergency Medical Services).


NHTSA, in partnership with the National Telecommunication and Information Administration (NTIA), at the U.S. Department of Commerce, have joint responsibility for the 911 Grant Program.  Through a Memorandum of Understanding (MOU) with NTIA, NHTSA has agreed to be responsible for securing the services of a contractor, to support the National 911 Program and the 911 Grant Program, in ensuring the professional and technical expertise necessary to successfully administer a grant program specifically for the benefit of 911 Public Safety Answering Points (PSAPs).




The objective of this project is to standardization of professional services related to technical aspects and operational support of telecommunications and 911 services and the 911 Grant Program:



Format of Corporate Capabilities Statement:


Any interested qualified Small Business (SB), Small Disadvantaged Business (SDB), 8(a) Certified SDB, HUBZone SB, SDVOSB, or WOSB concerns should submit their Corporate Capability Statement, which demonstrates the firm’s ability and past experience in no more than 10 pages to perform the key requirements described above to the identified NHTSA point of contact listed herein.  


Any proprietary information should be marked as such. All respondents are asked to certify the type and size of their business organization is in-line with the requirements of this Sources Sought Notice, and must be received no later than 9 calendar days from the date of publication of this notice.

Vincent Lynch, Contracting Officer, Phone 202-366-9568, Email

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